1. General driver rules
1.1. Drivers must use the dress code prescribed by Senior Service management.
1.2. There should be at least one phone number for constant contact and calls should be answered promptly.
1.3. General rules such as hair styling and face cleaning should be fully followed.
1.4. Children will be treated accordingly, the principle of mutual respect will be the basis. Unless they have to, the dialogue will not be established. Nervous and aggressive behavior will not be exhibited with them.
1.5. Smoking will not be allowed in the school yard, in shuttle buses, in places near parents' addresses, and within sight and smell of children.
1.6. They are responsible for all maintenance, cleaning and safety of cars.
1.7. The driver is responsible for all untoward incidents that occur during the transportation and delivery of children to school or home.
1.8. They will enter the school 15 minutes before the first bell, and no later than 5 minutes.
1.9. Entering the school 30 minutes before the end bell of the last lesson.
1.10. When children have to cross the road on the other side of the road, it should be ensured that they can cross the road safely in risky places.
1.11. The maximum speed on inner-city roads should not exceed 60 km/h.
1.12. Video and music systems in vehicles should not be used during transportation. On the way back home, it is possible to use music and films in an educational and educational manner.
1.13. Shuttle students at most 3 min. can wait at the door. You should call 5 minutes before arriving at the address.
1.14. Service fees or money for other purposes should not be accepted from parents. In case of necessity, the service fee provided by the parent must be handed over to the company official on the same day, and if it is not possible, the information must be given.
1.15. Drivers will report any disputes or problems to the Senior Service department and will not attempt to resolve them themselves.
2. Required features in the driver
2.1. The driver must follow the prescribed dress code.
2.2. It must have the characteristics and conditions of the service for which it is responsible.
2.3. Must be over 21 years old and have completed at least secondary education.
2.4. He should get a document about his conviction and non-criminal liability.
2.5. He must obtain a health certificate from the notified institutions.
2.6. Must have a category D driver's license.
2.7. Must not have been involved in a driver's license for driving under the influence, fatality or speeding within the last five (5) years.
2.8. He must pass a psychotechnical test.
3. Characteristics of vehicles
3.1. Shuttle cars must have a "SCHOOL" sign and band on the back.
3.2. "DANGEROUS DRIVING..." sign should be on all cars.
3.3. A "FIRST AID" bag must be placed in shuttle cars.
3.4. The doors of vehicles with a capacity of more than 11 people must have an automatic or remote control mechanism that can be opened and closed by drivers, and an optical or acoustic signal system that can inform the driver that the doors are open or closed.
3.5. 1-monthly, 3-monthly and annual inspection and repair of shuttle cars should be carried out.
3.6. Service vehicles should not be more than 15 years old. This is calculated based on the first year the vehicle was put on sale from the date of manufacture.
3.7. Glass and windows that children can easily reach in shuttle cars should be closed and fixed, open iron materials, blunt and cutting tools, tines should not be allowed in passenger compartments, they should be replaced with soft substitutes or covered with soft materials.
1. General hostess rules
1.1. He should know and apply the instructions, rules and laws of the work he is responsible for.
1.2. Must be 18 (eighteen) years old and have at least completed secondary education.
1.3. Must not have been criminally charged before.
1.4. They report directly to their supervisors. They solve problems with it. In case of serious disagreements, they meet with the company management.
1.5. The corporate phone must be open 24 hours a day and must answer calls.
1.6. During the service, the use of social networks and long conversations on a personal phone are not allowed.
1.7. Must supervise the work of drivers, music, behavior, smoking, etc. must strictly control compliance with the rules and principles of the company.
2. Clothing
2.1. The uniform prescribed by the company must be fully observed.
2.2. Shoes with heels higher than 5 cm should not be worn.
2.3. They should not be seen with personal bags in their hands during working hours.
2.4. Make-up, cosmetics, jewelry and bijouterie should not be used in a way that attracts attention.
3. Treatment of students
3.1. Polite behavior should not be deviated from.
3.2. The seriousness of a teacher and the sincerity of a parent should be shown to students.
3.3. They should not be called by their names, nicknames and pseudonyms.
3.4. Loud, upsetting, hurtful behavior should not be tolerated.
3.5. Always be calm, smiling and cheerful.
3.6. Problems outside of work should not be felt for them.
3.7. At risky and dangerous addresses, students should be seriously involved in crossing the road and handing them over to their parents.
3.8. Suspects and people they do not know should be prevented from contacting them and taking them over. The general safety rules of the company should be applied in this regard.
3.9. Students should be introduced to the service rules gradually. And the habit of following it should be inculcated.
3.10. Students should be held accountable for their actions and behaviors.
3.11. Children should be encouraged to behave positively.
3.12. They should be closely assisted in learning and applying safety rules.
3.13. The rules of getting in and out of the car should be mastered.
3.14. Respect for the rights and safety of other passengers must be inculcated.
3.15. They should be a real example.
4. Treatment of parents
4.1. The name of the parents must be known.
4.2. They should be addressed as teacher, lady, gentleman.
4.3. Be friendly and kind. Rudeness must not be tolerated.
4.4. Unnecessary frankness, personal dialogue and acquaintances should not be entered into.